Animal Medical Centre's Quality Care Commitment

 The Animal Medical Centre is committed to providing quality care. We actively work to ensure this delivery happens by;

Customer Feedback

Your experience is important to us. Your input helps us evolve and improve. We have a variety of ways we encourage customer feedback. 
  • Survey
  • One on One chat
  • Feedback Forms
Outcomes of the latest feedback have resulted in;
  • Pet Education Classes for Clients
  • Updated look to Website
  • Refresh the clinic appearance

Robust Review

We conduct regular reviews of our practices and challenge ourselves with the question;
How can we improve this?

Outcomes of the latest review resulted in following improvements;
  • Inception of a Customer Loyalty Program
  • Added Value Services
    • Pet Taxi
    • Pet Day Care

Professional Development

We participates in regular education (in-house and external) that keeps our fingers on the pulse of;
  • animal welfare
  • animal nutrition
  • veterinary care
  • technological developments and
  • customer service.